accountability

I had a super frustrating morning. My husband and the two older kids have been sick. The kitchen floor is so sticky that I have to wear slippers to tolerate it. There is so much laundry I can’t fit it all in the laundry room. And my bathroom seems to be growing some kind of weird fungus. I just can’t catch up or keep up. So, I’m overwhelmed, distracted by clutter and tired. I also seem to constantly have a baby in my arms or in the sling so I’m feeling physically weighed down too. I hate living like this. I get more and more overwhelmed by the day. It’s hard to be fun or even patient when my list of unattended things is gnawing at my brain all day and night. I don’t know how much longer I can function like this.

Anyway… I realized last night that baby J still does not have his permanent health card. Turns out I was supposed to call if I didn’t receive it in 6 weeks. Whoops! So I call the number on the back of the temporary one and then wait on hold for 25 minutes. The lady informs me that they don’t have any information on record for my son and I would have to call the local office. So I call the local office, wait on hold for another 32 minutes only to find out that they never received the paperwork from the hospital. I then call the hospital, talk to three seperate people only to find out that yes, the paper work was sent. I’d have to call the local office but since I had already done that it would be rather redundant now, wouldn’t it? So after all that time and energy I have to drive an hour to the closest local office who deals with that specific issue and apply for a new health card (the original one has expired and they are very sorry mam, but there is just nothing anyone can do about that). Since they are (always) experiencing “unanticipated high volumes” the waits are usually several hours. And since T took a sick day yesterday and then spent the morning trying to get N seen by a doctor he probably can’t take anymore time off. Lucky me, I get to stand in line for several hours with at least 2 kids in tow. Nothing like amusing a 3 year old in a line up while breastfeeding standing up.

The thing that really chaps me is that no one will take responsibility for the bloody mistake and now I have to waste an entire day fixing it. I did what I was supposed to do. They lost the paper work, not me. When will our crappy government start taking responsibility for their own mistakes and fix them? Somehow we need to be able to hold the various governmental agencies accountable. I have been running around like a chicken with my head cut off since we moved trying to get all of our various documents and cards in order. I’m sick of wasting my time.

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